Workforce Performance Group

Re:  Learning how to interview.  I always thought I was a pretty good interviewer.  I thought that I could identify a good job candidate when I saw one - just had a "gut feeling".  Now we are learning how unreliable interviews can be as a predictor of job success; truth be told, I've hired both winners and loosers. 

Our web site and newslettter, The Mentor, has been promoting a more structured kind of interviewing, called behavioral interviewing.  It uses Past Performance Questions which are oriented around the competencies required for job success.  It takes a lot of forethought and preparation but it will help you find candidates that match your requirements and since the questions are standardized and used uniformly, you are on safer legal grounds when you decide not to offer someone the job.  

Have any of you tried a more structured interview process and how has it worked out?

Larry Wenger